Privacy Policy

Privacy Policy

Heard Search Ltd (Companies House company number 16114949) acts as the Data Controller of the personal information you provide or that we receive. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and in compliance with data protection laws. This privacy notice outlines how we collect, use, and process your personal information.

Your Rights

Right to Object

You have the right to object at any time to:

• The use of your personal information for direct marketing purposes
• Processing your      personal information based on our legitimate interests, unless we have      compelling legitimate grounds to continue processing

Who We Are and What We Do

Heard Search Ltd is a recruitment agency that provides recruitment services. We collect personal data to conduct our business operations and assist in matching candidates with our client's needs.

We may collect personal information from the following individuals:

• Prospective and placed candidates for permanent and contract roles
• Prospective and active client contacts
• Supplier contacts supporting our services
• Employees, consultants,      and temporary workers

Types of Data We Collect

To provide the best possible employment opportunities, we process the following types of personal information:

• Name
• Contact details (address, email, telephone number)
• Education details
• Employment history
• Immigration status
• Reference and background checks
• Any additional information you choose to share

In certain cases and in accordance with local laws, we may also collect:

• Diversity information
• Security clearance status
• Details of any criminal convictions

For our clients, we collect and use personal information to provide recruitment services, such as finding suitable candidates, delivering internal recruitment services, or sharing relevant content published by Heard Search Ltd.

How We Obtain Your Information

We may gather candidate information from various sources, including:

• When you register or apply for jobs
• Communication via phone, email, or other methods
• Visits to our website
• CV submissions to job boards that match certain criteria
• Job applications through job boards
• Referrals from friends or colleagues
• Online profiles (e.g., LinkedIn)

We collect client data from:

• Direct interactions
• Third-party sources      (e.g., candidates, job boards, LinkedIn)

Data Retention

We retain your personal information for as long as necessary to provide our services. Given the ongoing nature of recruitment, we may hold your data for an extended period. We regularly cleanse and update our data to ensure:

• Accuracy
• Relevance for the purpose it was collected
• Data is not held for longer than necessary

Meaningful contact includes submitting an updated CV, applying for jobs, or engaging with us regarding potential roles. We may also contact you periodically to ensure your data remains accurate and up to date. You may request data deletion at any time.

Legal Basis for Processing

We process personal data based on legitimate business interests, contractual obligations, legal requirements, and consent, depending on the context:

• Legitimate interests: To provide recruitment      services, match candidates with job opportunities, and manage our internal      operations.
• Contract: When we have a formal agreement in      place.
• Legal obligation: To comply with legal      requirements.
• Consent: For specific uses of your data, such as introducing you to a third      party.

Legitimate Interests

We believe it is reasonable to use your personal data to provide recruitment services, especially if you are actively seeking employment or have posted your professional details on job boards or networking sites. We may use your information to:

• Identify suitable roles
• Introduce you to prospective employers
• Confirm references, qualifications, and criminal records (as      required)
• Conduct internal administrative tasks

Data Storage and Processing

We ensure that all personal data is processed securely and in compliance with EU and UK data protection laws, particularly the GDPR. Measures are in place to prevent unauthorized access and misuse of your personal information. For more details, please refer to our security policy.

Data Sharing

We will only share your information with clients or prospective employers who are directly relevant to your job search. Additionally, we may share information with group companies and service providers to enhance our services. Data-sharing agreements are in place to ensure that your data is handled appropriately.

Trusted Third Parties

We may share your personal information with trusted third-party providers to facilitate our services. These may include:

• Employment reference checks
• Qualification verification
• Criminal reference checks
• Third-party verification services
• Psychometric assessments or skills tests

All third-party providers are obligated to protect your data and use it only for agreed purposes.

Changes to This Privacy Policy

We may update this privacy notice from time to time to reflect changes in relevant legislation or our internal practices. Any updates will be posted on this page. We encourage you to review this page regularly to stay informed about how we protect your personal data.

Contact Us

If you have any questions about this privacy notice, how we handle your personal data, or if you wish to raise a concern or file a complaint, please contact us at jack@heardsearch.co.uk